Can anyone recommend a company to take some documents to Hong Kong for me? I see there are several — DHL Sinotrans, FedEX and some local companies. Which is best in terms of reliability, speed of delivery, cost ...? Thanks.
Can anyone recommend a company to take some documents to Hong Kong for me? I see there are several — DHL Sinotrans, FedEX and some local companies. Which is best in terms of reliability, speed of delivery, cost ...? Thanks.
S.F. Express (顺风速晕) will likely offer a good balance of cost and speed. Very reliable for mainland China, not sure how they are with Hong Kong.
Thanks Dan. Will try SF Express — Fed Ex doesn't answer and the number for DHL seems no longer valid.
For DHL it is probably off the hook due to the number of complaints they get.
I've used SF in mainland China. Very efficient. For a 40kg box from Hebei to Kunming it cost 200RMB and 3 days. That was during the recent flooding here. Aparently it would of been faster but they couldnt put it on the plane as I had a lap top battery and my Xbox in there.
I've used SF Express to move some personal belongings (i.e., paperwork & clothes) from HK to Kunming and also from Kunming to HK. The service is quick and good. The cost is according to weight and I think is very reasonable. Because of Customs regulations, a strict requirement in both HK & KM is you must "not seal" the package(s) or box(es). The pick up guy will first check the content(s) then seal it/them. You can elect to pay cash in KM or C.O.D. in HK.
The outer surfaces of my sturdy corrugated boxes from HK arrived KM via Shanghai totally out of shape & very dirty. The outer surfaces of my extra sturdy corrugated boxes from KM arrived HK via Shenzhen slightly out of shape but still very dirty.
I have also received a document package sent from HK to HK and it was just as efficient, but clean. The HK pick up & delivery crews seem more professional.
The SF Express toll-free number in China is 400-8111111 and you can select to speak to an English speaking agent to arrange for pick up in KM. Please note the pick up guy(s) do not speak English.
It's a good idea to ask all the questions (when you have the chance to do so in English) when you call the toll-free number. One caution is talking to a different English language customer service agent on different calls may yield slightly different answers.